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Application Support Engineer

Verisys

Hyderabad
$20,000 - 25,000
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Description

We are seeking a highly motivated and skilled engineer with a strong background in AWS operations and DevOps. This hybrid role combines hands-on cloud infrastructure management with day-to-day Operations for troubleshooting to ensure seamless across our systems.

Key Responsibilities:

  • Manage and monitor AWS resources including EC2, EBS, S3, IAM, RDS, VPC, Security-group, CouldFormation.
  • Implement and maintain AWS security best practices (IAM roles/policies, security groups, KMS).
  • Automate backup and snapshot policies for EC2 and RDS.
  • Configure Route 53 for DNS management and failover routing.
  • Setup and manage monitoring via CloudWatch, CloudTrail, and AWS Config.

    • Duties/Responsibilities:

  • Tier 2 support of applications, services and products under the team’s care.
  • Provide production support for client-facing applications, particularly in the Tier 2 support role during major (P1/P2) outages. 
  • Make evidence-based decisions quickly and accurately in high-stress situations while maintaining composure and professionalism.
  • Creating automation (powershell, SQL, shell scripts, etc.) to address common problems, for monitoring and other purposes.
  • Implement monitoring/alerting/reporting tools.
  • Participate in on-call rotation
  • Assist in the development of team best practices, creation of accurate documentation, providing counsel from the Tier 2 perspective to various stakeholders (management, business, users etc.) as needed
  • Must be able to work independently, and with the larger team while following guidance from senior members of the team.

    • Required Skills:

  • 2+ years of hands-on experience with AWS core services.
  • Experience with scripting in PowerShell and Bash.
  • Familiarity with CI/CD concepts and tools (e.g., Jenkins, Git Cli, GitHub Actions).
  • Exposure to Linux systems (Oracle/Ubuntu)Understanding of basic networking, subnetting, and VPN setup.

    • Good to have:

  • Hands-on with Azure Devops, Docker, Ninja or Any patching Tool
  • Awareness of security standards and endpoint protection tools.
  • Write and maintain Terraform or CloudFormation templates for infrastructure provisioning.

    • Note: This is a hands-on, cross-functional role that requires strong communication, collaboration, and problem-solving abilities.
    Apply Now:
    If you're passionate about cloud technology and enjoy solving real-world IT challenges, we’d love to meet you!

    Technologies

    DockerGitHubGitTerraformJenkinsLinuxUbuntuSQLShellPowerShellOracleAbleP2

    Nice to Have

    Experience with Azure DevOps and containerization tools like Docker.Familiarity with patching tools and security standards regarding endpoint protection.Ability to write and maintain Terraform or CloudFormation templates for infrastructure provisioning.

    Must Have

    2+ years of hands-on experience with AWS core services such as EC2, S3, RDS, and IAM.Proficient in scripting languages, specifically PowerShell and Bash.Familiarity with CI/CD concepts and tools like Jenkins and GitHub Actions.Exposure to Linux systems including Oracle and Ubuntu.Understanding of network fundamentals, including subnetting and VPN setup.
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