Description
About Smile
At Smile, we don’t just build loyalty programs - we create growth engines for ecommerce merchants. We are provide easy-to-use reward programs that help scaling ecommerce brands transform one-time sales into repeat purchases from loyal customers. With over 100,000 merchants worldwide, we’re already the largest loyalty program provider on the planet. But we’re just getting started.
Our team is globally distributed but closely connected. Collaboration isn’t just a buzzword here; it’s our way of doing business. If you’re looking to be part of a culture where growth for customers, the company, and for yourself is the goal, you're in the right place. We know that Smile.io as a business is constantly evolving - the same is true of our people. We're here to support each other in our growth, so we talk openly about our career & personal goals.
Smile.io is a fully remote company looking to hire someone in Canada for this remote role. This is a full-time, remote position. Core hours are Monday to Friday, 9am–5pm Eastern Time (plus or minus 2 hours).**
About the Role
We’re looking for a Partner Marketing Manager to join our growing Partnerships team. We’ve started rebuilding Partnerships at Smile in 2025 - establishing new relationships with many agencies and tech companies, and evolving how we collaborate in the ecommerce ecosystem. This role is all about bringing those relationships to life - building and running co-marketing programs with our tech and agency partners. You’ll own webinars, partner-aligned case studies, in-person events, and our partner education program, all with a focus on driving business growth by generating qualified pipeline for our sales team. With our partners we will develop high-value offerings for the brands we serve, and in this role you will play a leading part in ensuring that the relationships are fostered, stories are told, and our loyalty community is scaled. You’ll report to the Head of Partnerships and collaborate closely with Partnerships, Sales and Client Services.
Who You Are
You’re motivated by results and like seeing your work turn into real opportunities for the sales team. You enjoy working with partners, whether that’s co-hosting a webinar, building a case study, or coordinating an event. You’re organized, creative, and happiest when you’re building programs that scale. Most of all, you like collaborating with a team that shares wins and learns from experiments together.
What You’ll Do
What We’re Looking For
Compensation & Team Scope
Technologies
FigmaShopifyCanvaQualifiedJoinPlus
Nice to Have
Familiarity with partnership marketing in a global remote work environment.Experience with loyalty programs or knowledge of the ecommerce landscape.Proficient in design tools such as Canva, Figma, and Google Slides for creative output.A collaborative mindset, especially in working with sales teams to drive outcomes.Ability to independently manage and scale loyalty education programs for partners.
Must Have
3-5 years of experience in partner marketing or demand generation programs within a SaaS environment, particularly in ecommerce or the Shopify ecosystem.Exceptional project management skills to juggle multiple campaigns and ensure alignment with partners.Strong written and verbal communication skills for effective interaction with partners and internal teams.Ability to develop and execute comprehensive marketing strategies tailored to different agency and technology partners.Experience running webinars, creating case studies, and organizing events as part of partner marketing initiatives.